If you want to make use of the special facilities in the Efteling, you must be in possession of a valid medical certificate (that is less than two years old) from an independent doctor, which states that you are unable to visit the park/attractions without assistance. The Efteling asks for this certificate because visitors with lesser-known disabilities or invisible disabilities (such as blindness, deafness and autism) also fall under this scheme and staff members are unable to make that decision themselves. If you are wheelchair-dependent, you do not have to bring any certification. A maximum of three helpers can make use of these same facilities. There is a maximum limit of two helpers at the De Vliegende Hollander mysterious ghost ship.
Download the PDF below for more information.
The fee for parking motorised vehicles is € 10.00 per day. Coach parking is free of charge.
Wheelchairs are available free of charge if reserved in advance. You can book a wheelchair via 0900 - 0161 (€ 0.25 p.m.)
Pets are not permitted in the park. There is a free kennel at the main entrance for dogs. The Efteling will not provide food for and/or walk the dog.
Free Maps are handed out at the entrance
There are free toilets at various locations in the park. These are clearly shown on the map. There are also special toilets for disabled visitors.
Baby switch is a service for the parents of babies
Baby switch makes it possible for both parents to enjoy the rides while only having to queue once
How does it work?
One parent queues at the entrance of the attraction and the other parent waits at the exit of the ride with the baby
When the parent who queued has visited the ride he or she will take over the baby from his or her partner.
The partner who had been waiting at the exit is now permitted access the ride via the exit.
Where can I use this service?
Rides currently offering this service are George And The Dragon, Bob, The Flying Dutchman, Dreamflight, Half Moon, Monsieur Cannibale, Pirana, Python, Villa Volta and Bird Rok
There are a great variety of restaurants and snack points in the Efteling. You can also bring your own sandwiches and eat them anywhere you like in the park.
If you need to make an announcement you should report to the First Aid post in the fairy realm ‘Marerijk’. The park has a Public address system and loud speakers in Anton Pieckplein square and in part of the Fairytale Forest.
If you find a child who is lost, please bring him/her to the First Aid post in the fairy realm ‘Marerijk’.
The Souvenir Express will take your souvenirs to the pushchair rental at the main entrance or to the reception desk of the Efteling Hotel for you to pick up, free of charge, as long as you bought them before 15.00 hours (16.00 hours during the Seven League Summer).
The cloakroom is located near Pushchair Rental. You can leave coats and bags here for € 1.50 per item. Keys for the free luggage lockers are available for groups of more than 20 people and are located at the First Aid post in the fairy realm ‘Marerijk’ (please call to reserve a luggage box for your group via 0900 - 0161; € 0.25 p.m.).
Pushchairs can be hired at Pushchair Rental at the main entrance for
€ 3.00 each.
_First Aid Posts
There are two First Aid Posts in the Efteling. We kindly ask that in the case of an emergency, you speak to a member of staff.
The Efteling has a guarded bicycle shed; the fee is: € 1.00. The Efteling is not liable for any possible damage, loss and/or theft.
We have set up special areas for the care of our very youngest visitors in the toilets next to the Vogel Rok indoor rollercoaster (in the travel realm ´Reizenrijk´) and in the toilets near the Kleuterhof playground (also in the travel realm ‘Reizenrijk’).
_Methods of Payment
The following credit cards are accepted at the Main Entrance and at a number of locations in the park: Visa, Euro Card, Maestro, American Express and Dutch bankcards. You can also use pin and chip bank cards at many locations. In addition, there are two cash machines in the park and you can top up your Chipknip (Dutch back cards only). An Iris cheque (gift voucher from the Dutch tourist information offices (VVV)) may only be used at the Main Entrance and at the Visitors’ Service Centre.
Special Efteling currency is available for a cash sum of € 2.00 per note at the group booking office and at the Visitors' Service Centre. This money is accepted as payment throughout the park.